Privacy policy.
At Sleepy Smiles Family and Sedation Dentistry, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information in compliance with the Personal Health Information Act (PHIA) of Manitoba and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We may collect and maintain the following types of personal and health information:
Personal Information: Name, address, phone number, email address, date of birth, and insurance details.
Health Information: Medical history, treatment plans, test results, referrals, and other health-related information provided by you or your healthcare provider.
Payment Information: Credit card details, billing information, and insurance details necessary for processing payments.
How We Use Your Information
We use your personal health information for the following purposes:
Providing and coordinating dental care services.
Scheduling appointments and communicating with you about your care.
Processing payments and insurance claims.
Conducting quality assurance and improving our services.
Complying with legal and regulatory requirements.
Your personal information will only be used for the purposes stated above or as otherwise required or permitted by law.
How We Protect Your Information
We have implemented administrative, technical, and physical safeguards to protect your personal health information, including:
Encryption and secure storage of electronic records.
Restricted access to personal health information, limited to authorized personnel only.
Confidentiality agreements and privacy training for staff.
Regular security audits to ensure compliance with PHIA and PIPEDA.
Sharing Your Information
We do not disclose your personal health information without your consent, except in the following circumstances:
With your insurance provider for claims processing.
With other healthcare providers involved in your treatment, as necessary.
When required by law, such as in response to court orders, public health reporting, or regulatory compliance.
To prevent or reduce a serious and imminent threat to public health or safety, as permitted by law.
If information is shared for any other purpose, we will obtain your explicit consent before disclosure.
Your Rights
Under PHIA and PIPEDA, you have the following rights regarding your personal health information:
Access Your Records: You may request access to your personal health information in our records.
Request Corrections: If your information is inaccurate or incomplete, you may request corrections.
Withdraw Consent: You have the right to withdraw or restrict consent for certain uses or disclosures of your information, subject to legal or contractual restrictions.
File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Manitoba Ombudsman.
Contact Us
If you have any questions about this Privacy Policy, your rights, or how your personal health information is handled, please contact our Privacy Officer:
Sleepy Smiles Family & Sedation Dentistry
4-840 Waverley Street, Winnipeg, MB, R3T 5Z7
info@sleepysmiles.ca
204-487-1738
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary to comply with legal and regulatory requirements. Any updates will be posted on our website with the effective date of the changes.